Privacy Policy

Who we are

Lumina AI, LLC ("Lumina AI," "we," "us," or "our") is a software company headquartered at 101 E Kennedy Blvd, Suite 4110, Tampa, FL 33602. This policy describes how we collect and use personal information when you visit lumina247.com and its subdomains.

Information we collect

Contact form. When you submit the contact form on this website, we collect your name, company name (optional), email address, selected deployment interest, and any message you provide. This information is used solely to respond to your enquiry and route it to the appropriate engineering team.

Server logs. Our web server automatically records standard access logs (IP address, browser type, pages visited, timestamps). These are used for security monitoring and site diagnostics and are retained for up to 90 days.

No tracking or analytics. This site does not use third-party analytics, advertising pixels, or session-recording tools.

How we use your information

We use the information collected through the contact form to respond to enquiries and to send you information about Lumina AI products and services if you have requested it. We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information with trusted service providers who assist us in operating this website and conducting our business, provided they agree to keep this information confidential.

Data retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and to maintain records of our business correspondence, and for no longer than three years. Server logs are retained for up to 90 days.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, contact us at inquiries@lumina247.com.

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). We will respond to verifiable requests within 30 days.

Cookies

This site does not set any tracking cookies. Standard browser session behaviour (e.g. scroll position) may involve transient storage, but no persistent identifiers are written.

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. Communication between your browser and our servers is encrypted via TLS.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be noted prominently on this page.

Contact

Questions about this policy should be directed to: inquiries@lumina247.com
Lumina AI, LLC · 101 E Kennedy Blvd, Suite 4110 · Tampa, FL 33602